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Pilot run status

2011-03-12 22:47:31 (6276 views)

Units have started to be installed and opened by out VERY FIRST PILOT RUN CUSTOMERS. We don't use caps lightly here at DreamLover Labs.

After three years of literally "pumping iron" (we're not pro bodybuilders but we've got steel molds by the tons now) finally we have people welcoming the delivery guy at the door, signing with what seems to be an anxious scribble and devouring the units.

These folks are so busy we're having trouble following up because they're "not at the pc"... incredible folks... inventing stuff rocks. It will be some time before our first users "reemerge". There's a lot to play with.

For the time being, we will post any questions from our first users right in the forums (under "questions about the product").


Units moving fast

2011-03-10 22:57:18 (7305 views)

One fourth of the units have already been claimed.

At this rate we will run out of inventory in less than two weeks.
Given components lead times, we're estimating a lag of up to 2 months before the next production batch.

If you wish to participate in the Pilot Run please get your order in as soon as possible!

Also: Escrow.com's site is down. If you place an order make sure to visit their site and check if they're operational before choosing the escrow payment method. If they're down you can still choose it but we have to wait until they're back up to start the transaction and your order priority is not guaranteed.

On the positive side bank deposits seem to have been very popular (only two people ended up using escrow) and funds are coming in with no problems. We even had one Bank of America wire arrive in 24 hours.


Birdlocked compatibility

2011-03-10 22:29:14 (5890 views)

"Is this marvelous device compatible with birdlocked? We have tested the cb3000, and the curve, but have found the birdlocked is the most comfortable for him and he can therefore wear it the longest. I'm thinking once there is a hole in the silicone it will tear...have you been able to run tests with birdlocked?"

Answered here.


GREEN light on Australia

2011-03-09 20:09:40 (5426 views)

To all our Australian friends:

We've incredibly just heard back from ACMA and border control and we have an official green light to sell this product in your country without any additional test reports.

They told us there are no chances of it being blocked at customs and you don't need a C-tick mark if you do not resell the product to others.

Thank you for your patience in allowing us to obtain this information. We'll update our order screens with Australia shipping fees when we are able to obtain them, in the meanwhile feel free to place orders, we'll send you a shipping quote by email.


Units leaving the warehouses!

2011-03-09 19:23:48 (5397 views)

Funds are being confirmed and units are leaving the warehouses faster than anticipated.

Hawaii, Texas, Florida, California, Utah, Switzerland, the Netherlands, France, Germany, Denmark, and lots of UK folks...

At this rate our pilot run stock will be depleted in less than a week so we're now getting quotes for PCB assembly in Korea. Best case scenario is a 400% price increase (and they're doing us a favor), plus we have to mount all the through hole components ourselves... but at least this way we won't have to bring a sleeping bag to the assembly plant to oversee their work for 3 days and have a nervous breakdown trying to prevent mistakes like last time!

The through hole components are very easy to solder on, it's the 40+ surface mount ones that have 0.5mm pitch pins and take forever to hand assemble so at least we want those taken care of.

Unfortunately there is a lead time of at the very least 4 weeks to get more radio components (again they're doing us a favor normally it's 3 months). Hopefully we won't find shortages of anything else.

We're also attempting the first Canadian transaction and there's space for ONE brave Australian volunteer to attempt a transaction with us. We're tired of calling your governments! We'll take one order and send a unit - if it doesn't go through we'll refund the "volunteer" and try to get it back.


Cash deposit

2011-03-09 11:06:39 (5211 views)

Notes for people who are concerned about privacy with their bank statements.

- It is not necessary to use your bank account to transfer money to escrow.com's bank account. You can just go to any Bank of America branch (and likely any other bank too) and tell them to make a cash deposit on escrow.com's account. They will need your ID and the cash.

- There is some likelihood of the same being valid for our international account. Potentially you could go to the bank with your ID and the cash and make the payment. Some banks may not let you do it unless you have an account with them, but then again they don't usually charge you for opening the account and it self-closes after a period.

- Even if you DO have a bank account and use your local bank to make the transfer, it's highly likely that they will allow you to send the money using cash in a way that no record of the transaction is shown on your bank statement.


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